El Paso Electric




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Payment Options



El Paso Electric offers its customers a variety of payment options to make bill payment easy and convenient.

Online Payment
El Paso Electric now offers two online payment options that give customers the convenience of online payment 24 hours a day, 7 days a week.

EPE E-bill - A secure way to view, print and pay your bill online anytime.
Learn more
Enroll/Schedule payment

BillMatrix Credit Card/Electronic Check Payment- Pay your bill almost instantly using a credit card, ATM/debit card or electronic check.
Learn more
Pay now

Pay by Phone with BillMatrix
Call toll free and use your credit card, debit card or electronic check to pay your electric bill.


Authorized Payment Locations
El Paso Electric customers who like to pay their bills in person can do so closer to home. In partnership with Western Union, El Paso Electric offers its customers more than 60 authorized payment agencies where they can process current, delinquent and final bill payments, security deposits and all associated service charges.
Texas locations
New Mexico locations

Pay with Cash at Participating Circle K locations

El Paso Electric customers can pay their bills with cash, 24-hours-a-day, at self-serve automated ZapLink kiosks in select Circle K convenience stores throughout El Paso and Las Cruces. These kiosks allow you to securely and conveniently access your personal account information in either English or Spanish, and to make payments. A convenience fee of $2 per transaction is charged by ZapLInk.

Bank Draft
With your authorization, EPE can draft your bill amount each month for automatic payment. EPE will debit your financial institution account and a copy of your bill will be sent to you for your records. The draft will occur on the bill due date.

Level Payment Plan
The Level Payment Plan allows you to pay your electric bill with a scheduled amount each month. Your payment amount is calculated by taking your yearly usage and dividing it by 12. To be eligible for the Level Payment Plan, you must have a satisfactory credit history.

Walk-up
El Paso Electric offices and authorized payment locations.

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