El Paso Electric




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El Paso Electric has made a commitment to improving customer satisfaction. EPE believes that by focusing on customer concerns such as increased reliability, added service and innovative programs, customer satisfaction will be achieved. At El Paso Electric, customer service is a responsibility that is taken very seriously.

Please follow the links below to find service related information for your business or your home.

Customer Service Information

El Paso Electric Appliance Recycling Rebate Program
Take advantage of El Paso Electric's refrigerator & freezer recycling program. We will pick up your old refrigerator for free and we'll pay you $30 for it.
Save Energy at Home
Tips to help you conserve energy and save on your monthly electric bill.
Update on Federal Tax Credits for Energy Efficiency Upgrades
On February 17, 2009, President Barack Obama signed a stimulus bill (The American Recovery and Reinvestment Act of 2009) that made some significant changes to the energy efficiency tax credits.
New Mexico Low Income Home Energy Assistance Program (LIHEAP)
LIHEAP assists eligible persons and families in New Mexico with their heating and cooling costs.
Streetlights
El Paso Electric is responsible for maintenance and repairs of some 30,000 streetlights in its service territory. EPE appreciates your help in finding lights that are malfunctioning. You can report these lights by using the Streetlight Repair Form.
Learn to Read Your Meter
If you would like to keep tabs on how much electricity you use during a period of time, you can do it by reading your own meter.